Last updated: 08/08/2025
Agile Physical Therapy (“we,” “our,” or “us”) is committed to protecting your privacy and complying with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
Who we are
Our website address is: https://agilept.com/
We provide physical therapy and related services at multiple clinic locations within California.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
If you submit a contact form, we collect the personal information you provide so we can respond to your inquiry. We do not use this information for marketing unless you explicitly opt-in. For secure transmission of medical information, contact us directly.
Cookies
We use cookies to improve your experience.
- Comment cookies store your name, email, and website for convenience (1 year).
- Login cookies store your login status (2 days or 2 weeks if “Remember Me” is selected).
- Display preference cookies last 1 year.
- Temporary cookies may be set for session verification and are deleted when you close your browser.
Embedded content from other websites
Embedded content (e.g., videos, images) from other websites behaves as if you visited that site directly. These sites may collect data about you and track your interaction with the content.
Analytics
We may use analytics tools to monitor site usage and improve functionality. These tools may collect your IP address, device type, and browser activity.
Who we share your data with
We do not sell your information. We may share data with trusted service providers who assist us in operating our website or delivering services, subject to confidentiality agreements. PHI is only shared in compliance with HIPAA.
How long we retain your data
- Comments and metadata are retained indefinitely to facilitate follow-ups.
- Registered user data is stored as long as the account exists.
- PHI is retained per federal and state medical record retention laws.
What rights you have over your data
You may request:
- An export of personal data we hold about you
- Erasure of your personal data (except where legally required to retain it)
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information
How we protect your data
We use administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, or misuse.
SMS/Mobile Sharing Clause and Terms & Conditions
Agile Physical Therapy will not sell or share your mobile information with any third parties for marketing or promotional purposes.
Agile Physical therapy after you have opt-in to receiving SMS will use SMS to answer your questions sent to us, and provide appointment reminders upon request. Message frequency may vary. Standard message and data rates may apply. Consent is not a condition of purchase. You can opt-out at any time by sending us a message with ‘STOP’, get help by sending us a message with ‘HELP’. Our customer support number is: (415) 593-2532.